Welcome to Makes360. These Terms & Conditions ("Terms") govern your access to and use of the Makes360 website (www.makes360.com) and the services we provide as an IT and digital agency — including website development, mobile application development, digital marketing, SEO, branding, and related technology services.
By accessing our website or engaging our services, you ("Client", "you", or "your") agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services. These Terms should be read together with our Privacy Policy and our Refund & Cancellation Policy.
In these Terms, "Makes360", "the Company", "we", "us", and "our" refer to Makes360 (AGI Innovations Makes360 Pvt. Ltd.). "Party" and "Parties" refer to you and Makes360, individually or together.
By accessing this website, you agree to use it lawfully and not to misuse it in any way that could damage, disable, or impair the website or interfere with any other party's use of it. You may not attempt to gain unauthorised access to our systems, data, or networks.
Unless stated otherwise, all content on this website — including text, graphics, logos, images, and code — is the property of Makes360 and is protected by applicable intellectual property laws.
Makes360 provides services, not tangible goods. Our deliverables are provided electronically — such as design files, source code, and compiled applications — through our collaboration tools or email.
Once a deliverable has been sent to you, you are responsible for saving a copy on your own server or storage media. For up to 30 days from the delivery date, Makes360 can re-deliver the electronic files to you; after this period, we do not undertake responsibility for re-delivery.
The specific scope, timelines, and deliverables of each project will be set out in the business proposal, estimate, or service agreement provided to you. In the event of any conflict, the signed proposal or agreement for that project prevails over these general Terms.
Payment terms directly related to a project are stated in each business proposal and estimate. Unless agreed otherwise in writing, the following applies:
New projects. For every new project, you are required to pay at least 60% of the total amount to begin work, with the remaining 40% due within 15 days of the project launch date.
Exception — full payment in advance: Projects relating to (i) Digital Advertising, (ii) VIP Fancy Number, (iii) IVR Solutions, (iv) Graphics & Logo Design, or (v) Video Animations must be paid 100% in advance.
Taxes. All fees are exclusive of applicable taxes (such as GST), which will be charged additionally as per law.
Third-party costs. Amounts paid on your behalf to third parties — such as domains, hosting, email, SSL, licenses, and advertising spend — are billed to you and are governed by Section 9 and our Refund & Cancellation Policy.
Invoices are due by the date stated on them. A maximum grace period of 7 days applies, counted from the invoice date. After 7 days overdue, a late fee may be charged as specified on your invoice or proposal.
If an invoice remains unpaid beyond the grace period:
We will make reasonable efforts to notify you before suspending or discontinuing any service.
For services that renew (such as hosting, maintenance, SEO, and subscriptions), a renewal invoice will generally be generated around 30 days before the expiry date, payable within 15 days of issue. If a renewal is not paid, the service may lapse or be suspended in line with Section 5. It is your responsibility to keep your contact and billing details up to date so that renewal notices reach you.
To deliver our services effectively, you agree to:
Delays caused by late inputs, approvals, or payments may affect project timelines, for which Makes360 is not responsible.
Upon full and final payment for a project, ownership of the final, custom deliverables created specifically for you transfers to you, except for: (a) third-party components, which remain under their respective licenses; (b) Makes360's pre-existing tools, frameworks, and know-how; and (c) any work for which payment has not been completed.
Until full payment is received, all deliverables, source code, and related materials remain the property of Makes360. We may showcase non-confidential work in our portfolio and marketing materials unless you request otherwise in writing.
Our services may rely on third-party products and platforms (such as domain registrars, hosting providers, payment gateways, analytics, and advertising platforms). Your use of these is subject to their own terms and policies. Makes360 is not responsible for the availability, performance, or actions of third-party providers.
We use cookies on our website. By using the website, you consent to the use of cookies in accordance with our Privacy Policy. Some of our analytics and advertising partners, such as Google Analytics and Google Ads, may also set cookies.
We may occasionally send you emails relating to your purchased services or products, as well as newsletters about updates, promotions, and offers. We will never sell or release your email address to third-party vendors. You may opt out of non-essential emails at any time, free of charge.
We reserve the right to request the removal of any link to our website, and you agree to remove such links promptly upon request. We may amend these Terms and our linking policy at any time. By continuing to use or link to our website, you agree to be bound by the then-current Terms.
Refunds and cancellations are governed by our separate Refund & Cancellation Policy, which forms part of these Terms.
We provide our services with reasonable skill and care. However, except as expressly stated, our website and services are provided on an "as is" and "as available" basis, without warranties of any kind. We do not warrant that the website will be uninterrupted or error-free, or that any particular commercial result (such as rankings, traffic, or revenue) will be achieved, as these depend on factors beyond our control.
To the maximum extent permitted by law, Makes360 shall not be liable for any indirect, incidental, or consequential losses, or for loss of profits, data, or business, arising from the use of our website or services. In any event, our total liability for any claim shall not exceed the amount paid by you to Makes360 for the specific service giving rise to the claim.
Each Party agrees to keep confidential any non-public business or technical information shared during the engagement and to use it only for the purpose of the project. This obligation continues after the engagement ends. Where required, a separate Non-Disclosure Agreement (NDA) may be signed.
Either Party may terminate an engagement in accordance with the relevant proposal or agreement and our Refund & Cancellation Policy. Upon termination, you remain responsible for payment for all work performed and all third-party costs incurred up to the termination date.
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Mohali, Punjab.
We may update these Terms from time to time. When we make changes, we will revise the "Last Updated" date of this document. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
For any questions about these Terms & Conditions, please contact us:
Makes360 (AGI Innovations Makes360 Pvt. Ltd.) CIN: U62099PB2024PTC062040