Why Choose Us

Clients stay because we make delivery predictable.

Anyone can promise a website. Makes360 gives you a written scope before any money moves, a fixed price in INR, demos you can see while it is being built, and support that carries on long after launch — from Mohali to clients across India.

Written scope, fixed price 30-day money-back guarantee In-house team, never outsourced

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The Makes360 team walking a client through their project

99.3% client satisfaction Across 214+ businesses since 2018

Eight Commitments

Why Businesses in Mohali and Across India Pick Makes360

Not slogans. Eight specific commitments you can hold us to — and check against anyone else you are considering.

Getting other quotes? Put these eight next to theirs — we have done it for you. Compare See the side-by-side

01 One partner, eight practices Websites, software, SEO, marketing, social, reputation, apps and business setup on a single roadmap — no vendor ping-pong when something breaks.

02 Transparent INR milestones A written scope, fixed milestone amounts and GST invoices. You always know what is being built and what it costs.

03 Clear communication, every step A dedicated point of contact, regular updates and structured communication keep you informed from the first discussion to final delivery. You always know what’s happening, what’s next and who to reach.

04 Built to bring enquiries Every build ships with SEO foundations, conversion paths, WhatsApp contact and analytics — not just a good-looking homepage.

05 Dates we actually hold A dated milestone plan, demos on staging as we go, and early warning the moment anything is at risk. No silent months.

06 You own everything Source code, design files, repository access, hosting and domain credentials and documentation are handed over. No lock-in.

07 Support after launch Maintenance plans with agreed response times, monitoring, backups, security patches and priority fixes.

08 A team, not a freelancer Designers, developers, SEO specialists and QA in-house, so illness or a busy month never stalls your project.

Every one of these is written into your proposal before you pay anything. If we miss one, tell me directly. Anish Kumar Founder, Makes360

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Industry Expertise

Built for the Way Your Industry Actually Works

Rules, buyers and workflows change completely from one industry to the next. We bring the context, so the site fits the business rather than the other way round.

Retail & E-commerce Jewellery, Clothing & Fashion, Grocery Explore 17 designs

Healthcare Pharmacy, Dental, Hospitals & Clinics, Laboratory & Diagnostics Explore 21 designs

Education & E-Learning Education & EdTech Explore 6 designs

Travel & Hospitality Hotels & Hospitality, Travel & Tours Explore 12 designs

Real Estate Real Estate Explore 6 designs

Logistics & Transportation Cargo & Shipping Explore 5 designs

Food & Restaurants Restaurants & Cafés Explore 6 designs

Business & Professional Services Law Firms & Advocates, CA Firms, Insurance Explore 18 designs

View All Industries

Our Process

How We Work

Our approach blends insight, creativity and precision. Here's exactly how we turn your ideas into measurable digital results.

Learn More

The Makes360 team working through a client project

01. Discover

Foundation

We start with a free consultation to understand your business, your market and what success actually looks like — before anyone writes a proposal.

Free discovery consultation
Scope & requirements mapping
Written proposal with fixed costs

02. Plan & Agree

Approval

You get a written proposal stating deliverables, timeline and cost with GST as applicable. Nothing starts until you approve it.

Fixed deliverables & timeline
Transparent pricing, no hidden fees
NDA signed on request

03. Design & Build

Delivery

Our in-house team of 37 designs and develops your project. You approve each stage before the next begins.

Prototypes approved before coding
Weekly progress updates
Dedicated WhatsApp project group

04. Test & Launch

Go-Live

We test across devices, deploy your project and stay with you through go-live so nothing breaks on day one.

Cross-device & browser testing
Deployment & go-live support
Search Console & Analytics setup

05. Support & Grow

Ongoing

Post-launch support is included, backed by our 30-day money-back guarantee. Maintenance plans are available if you want them.

30-day money-back guarantee
Client Portal for invoices & progress
Optional monthly maintenance plans

The Alternatives

Compared With Every Other Way of Getting This Done

You are not only choosing between agencies. You are choosing between us, a freelancer, a large firm, and hiring someone yourself. Here is how the four compare on the things that decide a project.

Compared on	Makes360 37-person team, Mohali	Freelancer One person, hourly or per project	Large firm / MNC Hundreds of staff, formal process	Hire in-house Your own developer or marketer
Everything a project needs, from one team	Design, build, SEO, ads and support, all in-house Best on this	One skill — you coordinate the rest	Everything, at enterprise rates	Whatever that one person knows
If someone leaves mid-project	Another team member picks it up the same week Best on this	The project stops	Account team changes, often mid-delivery	You start recruiting again
Who you actually deal with	The people building it, with no account layer Best on this	Them directly — but only them	An account manager between you and the team	Them directly — but only them
Recourse in writing if it goes wrong	30-day money-back guarantee, before you sign Best on this	Usually none	An SLA, enforced through procurement	Employment terms and notice periods
Who owns the code and assets	You do, transferred on final payment Best on this	Varies, often never documented	Yours after a licensing review	Your company, while they stay
Time until a full team is working on it	Days to a week Best on this	Days — but it is one person	Weeks of procurement before anyone starts	1–3 months to recruit
Cost over three years	Predictable, project by project Best on this	Low while scope stays small, then rises	High, with retainers and change orders	Highest — salary, tools, training, cover
Accountability for the whole outcome	One team answerable for design, build and results Best on this	Ends where their scope ends	Split across workstreams and vendors	Limited to what one person can cover

Everything a project needs, from one team

Makes360 Design, build, SEO, ads and support, all in-house Best on this

Freelancer One skill — you coordinate the rest

Large firm / MNC Everything, at enterprise rates

Hire in-house Whatever that one person knows

If someone leaves mid-project

Makes360 Another team member picks it up the same week Best on this

Freelancer The project stops

Large firm / MNC Account team changes, often mid-delivery

Hire in-house You start recruiting again

Who you actually deal with

Makes360 The people building it, with no account layer Best on this

Freelancer Them directly — but only them

Large firm / MNC An account manager between you and the team

Hire in-house Them directly — but only them

Recourse in writing if it goes wrong

Makes360 30-day money-back guarantee, before you sign Best on this

Freelancer Usually none

Large firm / MNC An SLA, enforced through procurement

Hire in-house Employment terms and notice periods

Who owns the code and assets

Makes360 You do, transferred on final payment Best on this

Freelancer Varies, often never documented

Large firm / MNC Yours after a licensing review

Hire in-house Your company, while they stay

Time until a full team is working on it

Makes360 Days to a week Best on this

Freelancer Days — but it is one person

Large firm / MNC Weeks of procurement before anyone starts

Hire in-house 1–3 months to recruit

Cost over three years

Makes360 Predictable, project by project Best on this

Freelancer Low while scope stays small, then rises

Large firm / MNC High, with retainers and change orders

Hire in-house Highest — salary, tools, training, cover

Accountability for the whole outcome

Makes360 One team answerable for design, build and results Best on this

Freelancer Ends where their scope ends

Large firm / MNC Split across workstreams and vendors

Hire in-house Limited to what one person can cover

What this actually says

We lead all 8 rows because each one measures what a mid-size in-house team is built for — full coverage, continuity, direct access, and recourse in writing.

Talk it through

Why Choose Makes360

Six Things You Can Check Before You Speak to Anyone

Two thirds of buyers now prefer to decide without talking to a salesperson. So rather than tell you we are passionate about excellence, here are six things that matter when choosing an agency — each one with the page that proves it.

Relevant category experience A portfolio page per industry, with the actual work on it

makes360.com/results/portfolio

A named in-house team All 37 on our payroll, listed by name and department

makes360.com/company/team

Transparent pricing Bands published per service, before you speak to anyone

makes360.com/pricing

Commitments in writing 30-day money-back guarantee and asset handover, in the terms

makes360.com/policy/terms-conditions

Live project visibility Progress, invoices, files and approvals in your own portal

crm.makes360.com

Data in your own accounts Search Console and Analytics set up under your login, not ours

makes360.com/company/how-we-work